Receptionist - Customer Care Coordinator
•Today
| Verified Pay check_circle | Provided by the employer$17 - $18 per hour |
|---|---|
| Hours | Full-time |
| Location | Henrico, Virginia |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays $2.29 per hour more than the average pay for similar jobs in your area.
$11
$15.21
$17.50
$21.23
About this job
Job Description
Job Description
Qualifications:
What We Offer:
If you enjoy helping people, staying organized, and working in a fast-moving environment, we would love to hear from you.
Receptionist / Customer Care Coordinator
Loyalty Automotive – Loyalty Collision Center West End
Loyalty Collision Center West End is looking for a friendly, organized, and customer-focused Receptionist / Customer Care Coordinator to join our team. This position plays a key role in delivering an exceptional customer experience while helping keep our collision center running smoothly and efficiently.
Responsibilities:
- Answer incoming phone calls and direct customers appropriately.
- Coordinate scheduling of insurance estimates and customer appointments.
- Communicate with rental car companies to assist customers during the repair process.
- Update rental information and repair status in Enterprise ARMS software.
- Contact customers when their vehicles are complete and ready for pickup.
- Organize repair folders and maintain accurate paperwork.
- Assist the collision center team with administrative and scheduling support.
- Provide a professional and welcoming experience for all customers and guests.
Qualifications:
- Strong communication and customer service skills.
- Excellent organizational and multitasking abilities.
- Comfortable working in a fast-paced environment.
- Basic computer skills and ability to learn dealership/collision software systems.
- Prior receptionist, administrative, customer service, or collision center experience is a plus.
- Positive attitude and team-oriented mindset.
What We Offer:
- Competitive pay.
- Medical, dental, and vision insurance
- Paid vacation.
- 401(k)
- Opportunity for growth within Loyalty Automotive.
- Supportive and team-focused work environment.
If you enjoy helping people, staying organized, and working in a fast-moving environment, we would love to hear from you.
Nearby locations
Nearby Job Titles
Fast Food Preparation Worker Jobs Driver Jobs Truck Driver Jobs Radiologic Technologist Jobs Delivery Driver JobsNearby Locations
Richmond, VA Jobs Midlothian, VA Jobs Henrico, VA Jobs Glen Allen, VA Jobs Virginia JobsNearby Companies
DoorDash Jobs United Parcel Service Jobs Oracle Jobs Veyo Jobs Care.com JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1302033882 Posted: 2026-10-19 Job Title: Receptionist Customer Care Coordinator
Your Privacy Choices