Warehouse Associate II

At Cross Company, we don’t just show up for work—we show up for a company we actually own. As a 100% employee-owned industrial technology leader, we provide specialized expertise in automation, hydraulics, precision measurement, and more that keeps the world’s manufacturers moving.

We operate on the principle of Servant Leadership: we hire smart, driven people and then get out of their way so they can do what they do best. When you join the Cross team, you aren't just an employee; you’re an owner-associate in a stable, transparent, and high-performance environment where your voice truly matters.

The goal of MSI Warehouse Associate Level 2 is to perform all warehouse functions to accurately receive, stock, pick and ship inventory. Understand and utilize Cross operating systems to always provide effective and efficient customer service. Additionally, to assume responsibility for the warehouse in the absence of the Warehouse Manager. Providing leadership and training to other team members as needed.

ESSENTIAL FUNCTIONS

• Direct workflow based on staffing and job rotation schedule.

• Assist in warehouse workflow if needed to accomplish daily objectives.

• Proficient knowledge of all WMS screens that are related to

warehouse functions and be able to train warehouse team members on these functions.

• Practice all Cross Company Cultural Cornerstones daily .

• Complete all monthly assigned training.

Netsuite

• Reconcile Cycle Count.

• Assisting the warehouse team in vendor shipping error resolutions.

• Accurately process and deliver transfer orders to Greensboro MTC location.

• Accurately process transfer orders for Greensboro HCS including putaway and yearly audit preparations. 

• Inspect / approve / deny - and process customer returns.

• Bill all motor freight shipments through Retrans and Netsuite.

• Works with a sense of urgency 

ADDITIONAL RESPONSIBILITIES

• Restock packing supplies as needed.

• Have an excellent knowledge of how to ship small packages using multiple carriers, via their shipping portal.

• Proficient knowledge of how to access carrier websites and/or personnel for special quotes or other information.

• Know how to process and quote special service orders including same day delivery,

courier shipments, international shipments and specially routed truck shipments.

• Maintain a safe, clean and organized warehouse.

• Achieve and maintain forklift certification.

• Follow all Cross Company policies for the safe operation of machinery and equipment.

• Perform special projects as assigned by your supervisor.

EDUCATION & EXPERIENCE

• High School diploma or GED required

• 1 to 2 years experience in a warehouse environment

• Fork lift truck experience preferred

• RF Scanner experience preferred

• Good driving record required

REQUIRED COMPETENCIES

• Results Oriented

• Team-Oriented and Collaborative

• Self-Motivated

• Servant Leadership

• Ensures Accountability

• Optimizes Work Processes

• Positive and Willing Attitude