Medical Billing Specialist

Part-Time Revenue; In-Person Cycle / Office Operations Coordinator

FYZICAL Therapy & Balance Centers – MetroWest is seeking an experienced, organized, and proactive Revenue Cycle/ Office Operations Coordinator to support the daily administrative and financial operations of our outpatient physical therapy clinic.

This position is ideal for someone who has experience in medical billing, insurance verification, authorizations, collections, accounts receivable, and front-office healthcare operations and is interested in growing into a larger management role.

Compensation & Growth

Starting compensation: $20–$25/hour

Schedule: approximately 15–20 hours/week.

The position is designed with the opportunity to expand into a full-time Office Manager / Revenue Cycle Manager role as the clinic grows and the candidate demonstrates measurable improvements in operations, collections, and revenue-cycle performance.

To apply: Please submit your resume along with a brief description of your experience with medical billing, insurance verification, authorizations, A/R follow-up, and healthcare office management.

What Success Looks Like

Within the first 90 days, the successful candidate should help the clinic:

• Improve insurance verification and authorization accuracy
• Reduce preventable billing delays and denials
• Improve communication with the billing company
• Establish consistent weekly A/R follow-up
• Improve patient collections
• Reduce aged accounts receivable
• Develop reliable revenue-cycle reporting for clinic leadership

We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. in this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.    
Bring your experience and eagerness to be part of something new and different! Apply for our Medical Billing Specialist job opening today!Responsibilities

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  • Oversee daily front-office workflow and patient administrative processes
  • Verify insurance eligibility and benefits
  • Monitor authorizations and visit utilization
  • Coordinate closely with our third-party billing company
  • Review A/R aging reports and assist with follow-up on unpaid claims
  • Track denials, rejected claims, underpayments, and outstanding balances
  • Assist with patient collections and payment arrangements
  • Ensure required documentation and billing information are available for claim submission
  • Monitor billing and revenue-cycle KPIs
  • Identify revenue leakage and unresolved claims
  • Maintain organized communication between clinical staff, front office, and billing
  • Support scheduling, patient onboarding, and front-office coverage as needed
  • Prepare weekly reports for clinic leadership on collections, denials, authorizations, and A/R

Required Skills

• 2+ years of medical office, billing, or revenue-cycle experience
• Experience with physical therapy, rehabilitation, chiropractic, or outpatient healthcare strongly preferred
• Working knowledge of Medicare, commercial insurance, managed care, Workers’ Compensation, and auto/PIP claims is a plus
• Experience reviewing EOBs/ERAs and payer portals
• Strong insurance verification and authorization skills
• Experience working with an outsourced billing company
• Ability to interpret A/R aging reports and identify claims requiring follow-up
• Strong organizational and communication skills
• Comfortable holding staff and external vendors accountable to deadlines
• Experience with Prompt EMR or similar healthcare EMR/billing platforms preferred