Engage Search, LLC AP Coordinator in Nashville, TN | 1302062637

Hours	Full-time
Location	Nashville, Tennessee

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

Identify staffing needs and communicate those needs to the Collections Director
Screen, interview, and hire new employees
Arrange for the training of new employees
Receive and review statistical documents from Information Services and provide that information to the appropriate Collector/Patient Account Representative
Assure productivity of each staff member
Review each staff member’s productivity on a monthly basis and perform annual evaluations
Counsel staff with disciplinary and productivity issues
Work as a liaison between the Collections services staff and other staff
Resolve issues escalated by customers and/or Collections staff
Conduct monthly staff meetings

QUALIFICATIONS:

Bachelor’s Degree
Minimum 3 years managing collections, preferably in a multi-site/multi-state environment
Ability to understand and demonstrate knowledge of the Revenue Cycle processes, AR Aging Analysis and follow up
Ability to Identify Trends
Ability to build and maintain internal and external relationships
Must be flexible
Proven track record of inventory management and account resolution
Proven track record managing staff productivity and quality
Proven track record of successful process improvement in account resolution

AP Coordinator