Customer Service Rep/Inside Sales

Monday- Friday 8:30 am - 5 pm

Dawson County Ga.

$15.00/17.00

Responsibilities:
- Provide exceptional customer service and support to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a timely and professional manner
- Analyze customer needs and recommend appropriate solutions or products
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other team members to resolve complex customer issues
- Follow up with customers to ensure their satisfaction and resolve any outstanding matters

Qualifications:
- Previous experience in a customer service role required
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Proficient in using computer systems and software applications
- Ability to work well in a team environment and collaborate effectively with others
- Strong organizational skills and ability to prioritize tasks effectively

***Must meet background criteria
High School Diploma or GED

We are hiring for our internal recruiting team in the Gainesville, GA area to meet an increasing demand from our Clients. Our success yields from high-quality and exceptional customer service professionals.