Client Service Representative

We are seeking a detail-oriented and reliable Administrative Clerk to support our document processing and data entry operations. This role involves handling high volumes of mail, preparing documents for scanning, verifying data accuracy, and communicating professionally with claimants by phone and email.

Responsibilities:

• Sort and open large quantities of incoming mail
• Prepare documents for scanning into the software system
• Verify and review data entered into the system for accuracy
• Enter returned mail information into the database
• Mail notices and correspondence to claimants
• Answer incoming phone calls and emails in a courteous and professional manner
• Maintain confidentiality and accuracy in all work tasks

Qualifications:

• Experience with document scanning or records management systems
• Previous finance or financial services experience (a plus)
• Proficiency in Microsoft Excel (required)
• Strong data entry and organizational skills
• Ability to handle repetitive tasks with attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and meet deadlines

• Full time: M-F
• Pay: $18.00-$20.00
• Job type: On-site

About Pathfinders, Inc.

Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies!

Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 years