Customer Service Representative
| Verified Pay check_circle | Provided by the employer$21 - $22 per hour |
|---|---|
| Hours | Full-time |
| Location | Murrieta, CA Murrieta, California open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$14.67
$17.52
$21.50
About this job
Job Description
IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desire to work for a well-established organization. We are looking for an experienced CSR for a grower, packer, and distributor of premium avocados with strategically placed distribution centers and sourcing regions located in Murrieta, CA.
Primary Duties & Responsibilities
The Customer Service Representative will provide administrative support to the customers of the Sales team. Their main responsibilities are processing orders and acting as the primary contact for any needs of the customer. This position also provides organizational support and is responsible for a variety of other tasks.
- Partners with the sales team to meet and exceed the customer’s expectations and build sustainable relationships of trust through open and interactive communication
- Effectively manages sales and customer calls, responds to direct sales emails for information and/or forwards messages and calls to appropriate Sales person
- Maintaining customer’s needs to ensure proper order entry
- Receiving and entering of sales orders in company’s (EDI) systems such as ITrade, Famous FIS Messenger or Customer portals, based on the customer’s requirements. Send sales order passing as needed by sales team members via online
- Processes internal reporting information for the sales team to review and analyze.
- Perform other duties as assigned
Education & Experience
- High School Diploma or GED. Associates degree a plus
- Minimum 2 Years of Customer Service experience preferred
Skills
- Great problem-solving aptitude - Attention to Detail
- Interpersonal and customer service skills - Analytical and problem-solving skills
- Bilingual English/Spanish is a plus, but not required
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Excellent organizational skills (oral and written) and the ability to excel at details, multi-tasking and working under pressure - Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation
Compensation: $21 - 22/HR.
If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.
CitiStaff Solutions, Inc.
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