Residential Program Manager - Rockford, MI - Full Time
| Estimated Pay info | Based on similar jobs in your market$40 per hour |
|---|---|
| Hours | Full-time |
| Location | Rockford, Michigan |
About this job
Job Description
Residential Program Manager | Neo Rockford | Full-Time 1st Shift and On Call
Make a real impact—help someone build independence while building a career, you’re proud of.
The Residential Program Manager provides leadership and oversight for one or more Hope Network residential homes, ensuring high-quality, person-centered services for individuals served. This role is responsible for hiring, training, coaching, and mentoring direct care staff; maintaining compliance with licensing, accreditation, and funding requirements; and creating a safe, supportive home environment that promotes independence, dignity, and individual success.
What You’ll Do
- Oversee the daily operations of one or more residential homes
- Hire, train, coach, and mentor direct care staff
- Ensure compliance with licensing, accreditation, and funding requirements
- Promote a positive home environment that supports independence and personal growth
- Build strong relationships with individuals served, families, and community partners
- Oversee medication administration, health monitoring, and quality care practices
- Support personal care and activities of daily living as needed
- Manage staffing, scheduling, and after-hours program needs
- On Call Rotation
What We’re Looking For
- Strong leadership and team development skills
- Compassionate, person-centered approach to service delivery
- Excellent communication and problem-solving abilities
- Organized and able to manage multiple priorities
- Commitment to quality care, compliance, and continuous improvement
- Ability to build trusting relationships with staff and individuals served
What You Bring
Preferred:
- Associate's Degree in a Human Services-related field
- Previous leadership experience in residential, healthcare, or human services settings
Required:
- High School Diploma or GED
- Three years of related experience if no Associate's Degree
- Valid Michigan driver's license
- Ability to work independently with flexible hours, including occasional evenings, weekends, and holidays
- Ability to participate in an on-call rotation for staffing and program emergencies
- Ability to lift up to 50 lbs.
- Ability to pass required background checks
- Ability to obtain CPR/First Aid certification
Top Benefits
- Competitive pay
- Medical, dental & vision insurance (may vary based on job status)
- Virtual Concierge Medical Services
- 403(b) retirement with company match (up to 3%)
- Generous Paid Time Off (PTO)
- Paid training + career growth opportunities
- Tuition reimbursement and scholarship opportunities
- Employee Assistance Program (mental health + support)
- Company-paid life insurance
Why Hope Network
Not your average job. Not your average impact.
At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.
Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.
Apply today and start making a difference.
SkillsPreferred
- eCare User
Equal Opportunity Employer
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