Inside Sales / Customer Service Representative

Talento Search Group has an opening for an Inside Sales / Customer Service Representative in Americus, Georgia. This position is in the office; it will not be hybrid or remote. The pay range is $20-$23 per hour, depending on experience.

Duties & Responsibilities:

Work with customers by phone or email

Handle and resolve customer complaints

Obtain and evaluate relevant information to handle inquiries and complaints

Perform customer verifications

Process orders, forms, applications, and requests

Direct unresolved issues to designated party

Keep records of customer interactions and transactions

Record details of inquiries, comments, and complaints

Manage administration

Follow up on customer interactions

Cycle count raw materials

Experience Needed:

High School Diploma or GED

At least 2 years of customer service experience, preferably in a manufacturing environment

Knowledge of administrative procedures including data entry

Strong communication skills

Problem solving analysis and attention to detail

Data collection and ordering

Knowledge of customer service principles and practices

Good computer skills in Microsoft Word and Excel

Talento Search Group is an executive-search firm servicing manufacturing and logistics companies nationwide. All positions with Talento Search Group are on a direct-hire basis, where the candidate has an opportunity to be hired on directly by the company. Our professionals use their years of recruitment and industry knowledge to dive deep into the requirements of each position and submit qualified applicants that expedite the hiring process.

Talento Search Group was founded on the premise of building long-term business relationships rather than short-term gain. Talento builds a culture of simultaneously serving its candidates and clients with honesty and integrity. Ingenuity, teamwork, and trust are the core values that drive our day to day activities. We know the jobs, we know the skill-sets, and we know the people.

We provide equal employment opportunities (EEO) to all employees and candidates for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Talento Search Group complies with applicable state and local laws governing nondiscrimination in employment and recruitment in every location. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.