Field Service Technician

Seeking an experienced NDT Equipment Service Technician to perform maintenance, troubleshooting, repair, installation, and technical support for NDT equipment at customer locations and in-house.

Responsibilities

• Troubleshoot, repair, and install NDT equipment from multiple manufacturers.
• Perform component-level repairs and periodic preventive maintenance.
• Read and interpret electrical/mechanical schematics and technical drawings.
• Coordinate customer service calls for repairs and maintenance.
• Provide technical support to customers and fellow service technicians.
• Follow up with customers to ensure repairs meet expectations.
• Support equipment layout and facility requirements for new installations.
• Identify equipment that does not meet current safety standards.
• Train customers on safe equipment operation and routine maintenance.
• Work with Sales to identify replacement equipment for end-of-life systems.
• Coordinate schedules with the Service Coordinator to maximize productivity.
• Maintain accurate inventory, tools, diagnostic equipment, and calibration records.
• Complete work orders, timesheets, expense reports, and vehicle inspections.
• Follow all applicable safety procedures and maintain clean work areas.
• Identify additional customer service opportunities while on-site.

Requirements

• Experience servicing, repairing, maintaining, or installing NDT or industrial equipment.
• Strong troubleshooting and component-level repair skills.
• Ability to read and interpret schematics and technical drawings.
• Knowledge of electrical, mechanical, and/or electronic systems.
• Experience with diagnostic tools, meters, and equipment calibration.
• Strong customer service and communication skills.
• Ability to work independently and support a field service team.
• Valid driver’s license and ability to travel to customer locations.
• Reliable, professional, organized, and safety-focused.