Medical Lead Lien Specialist

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Medical Lien Specialist → Lead Lien Specialist

English & Spanish Bilingual Required


Manage the case. Support the patient. Keep treatment moving.


We’re looking for a hands-on Bilingual Lien Specialist with strong experience on the medical provider side of lien cases. This role focuses on patient and case management, treatment follow-ups, approvals, documentation, and proactive problem-solving.

The right candidate will begin as a Lien Specialist with the opportunity to transition into a Lead Lien Specialist role as they demonstrate strong ownership, operational knowledge, and leadership.

What You’ll Accomplish

• Manage medical lien cases from the provider side, keeping cases organized and moving forward.
• Follow up with patients regarding treatment, appointments, and outstanding case needs.
• Support patient retention and continuity of treatment through consistent communication and follow-up.
• Coordinate treatment approvals and necessary case documentation.
• Track lien cases, treatment progress, pending items, and follow-up requirements.
• Communicate effectively with patients in both English and Spanish.
• Coordinate with attorney offices, providers, billing, legal, and operations.
• Proactively identify case issues and work toward timely solutions.
• Maintain accurate, complete, and audit-ready case records.
• As you grow into the Lead Lien Specialist role, help guide the lien team, strengthen accountability, and improve workflows.

What You Bring

• Fluency in English and Spanish is required.
• Hands-on experience with medical liens, healthcare operations, patient coordination, or medical case management.
• Strong experience with patient retention, treatment follow-ups, approvals, and case progression.
• Strong communication, organization, attention to detail, and follow-through.
• Ability to manage multiple active cases and proactively address delays or outstanding items.
• Familiarity with HIPAA, medical documentation, EMR/CRM systems, and healthcare workflows.
• Leadership potential and willingness to take on greater responsibility as the role progresses.

Location: Ft. Apache
Schedule: Full-time
Growth Path: Lien Specialist → Lead Lien Specialist