Customer Service and Sales Representative

Benefits:

• Life insurance
• Annual bonuses
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Put Your Insurance Experience to Work — and Get Rewarded for It

Are you an experienced, licensed insurance professional who knows how to build relationships, close business, and deliver an exceptional customer experience?

Tony Griffin Allstate in Matthews, NC is looking for a Customer Service and Sales Representative to join our in-office team. We're looking for someone who already understands the insurance business and is ready to take their production and earning potential to the next level.

This is a great opportunity for a proven producer who enjoys the competitive side of sales but also understands that long-term success comes from earning customers' trust and providing real value.

What You'll Do

• Build relationships with new and existing customers.
• Work leads and develop new business opportunities.
• Quote and sell Auto, Home, Renters, Life, and other insurance products.
• Conduct needs-based conversations and recommend appropriate coverage.
• Follow up consistently with leads, prospects, referrals, and existing clients.
• Identify cross-sell and account-rounding opportunities.
• Conduct policy reviews to uncover additional protection needs.
• Build a strong pipeline through referrals, networking, and personal prospecting.
• Maintain accurate customer and policy records.
• Deliver exceptional service throughout the sales process and beyond.
• Collaborate with the agency team to achieve individual and agency production goals.

What We're Looking For

• Active Property & Casualty license required; may be obtained upon hire for the right candidate.
• Previous insurance sales experience strongly preferred.
• Sales experience in other industries also appreciated.
• Proven ability to sell and consistently follow up.
• Strong communication and relationship-building skills.
• Confident discussing coverage and asking for the sale.
• Comfortable communicating by phone, text, email, and other technology.
• Organized and able to manage multiple opportunities at once.
• Goal-oriented, competitive, and motivated by results.
• Professional, dependable, and coachable.
• Ability to work effectively in an in-office team environment.
  
  

What You'll Get

• Competitive base pay + commission and bonus opportunities
• Existing lead opportunities to help keep your pipeline active.
• Significant cross-selling and account-rounding potential.
• Opportunity to develop business through your own networking and prospecting.
• Training and ongoing support.
• A collaborative, performance-focused agency environment.
• Opportunity for long-term career growth and advancement.
• The ability to build lasting customer relationships while growing your income.

The Right Fit
If you're someone who is motivated to win, follows up relentlessly, takes care of customers, and wants to grow alongside a strong local agency, we'd love to talk with you.


This is an in-office position in Matthews, NC.


Apply today to join Tony Griffin Allstate and take the next step in your insurance career!