Server at FARM Restaurant

Reports To: FARM Manager

Classification: Full Time, Hourly, Non-Exempt

Job Summary: 

FARM Restaurant at Carneros Resort and Spa is seeking an enthusiastic and skilled Part-Time Server to join our team. This role offers the opportunity to provide exceptional service in a Forbes  environment, where every guest interaction is an opportunity to create memorable experiences. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting. 

Key Responsibilities: 

• Provide attentive, personalized service to guests, ensuring their dining experience exceeds expectations. 
• Guide guests through the menu, making recommendations for food and wine pairings based on preferences and seasonal offerings. 
• Maintain a thorough knowledge of the restaurant’s menu, including wine and beverage offerings. 
• Ensure the cleanliness and organization of the dining area, including tables, linens, and utensils, to maintain a polished, luxury atmosphere. 
• Uphold Forbes luxury service standards by providing anticipatory and respectful service at all times. 
• Collaborate with kitchen staff and other team members to ensure smooth operations and timely service. 
• Handle guest concerns with professionalism, ensuring satisfaction and timely resolutions. 
• Take and process orders accurately, ensuring all dietary restrictions and preferences are addressed. 
• Assist with special events, private dining experiences, and seasonal promotions. 
• Follow all health, safety, and sanitation guidelines to maintain a safe and clean working environment. 

Preferred Qualifications: 

• Previous experience in a fine dining or luxury hospitality setting, preferred but not required. 
• Strong communication skills and the ability to engage guests with enthusiasm and professionalism. 
• Ability to work efficiently in a high-energy, fast-paced environment while maintaining a focus on quality service. 
• Knowledge of Napa Valley wines and culinary offerings is a plus. 
• Team player mentality with a dedication to maintaining high service standards. 
• Flexibility to work evenings, weekends, and holidays as needed. 

Physical Requirements: 

• Ability to stand and walk for extended periods. 
• Ability to lift up to 25 pounds as needed. 
• Capability to navigate the resort’s expansive property as applicable. 

Total Compensation

• Medical, Dental & Vision Insurance 
• Health and Dependent Care FSA Options
• Life Insurance, Short-Term Disability and Long-Term Disability 
• Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
• 401k with Employer Match
• Paid Time Off (PTO) & Sick Leave