Server

Position: Dining Room Server 

Department: Dining 

Reports To: Dining Services Director 

FLSA: Non-Exempt 

Job Summary: As a Dining Server, you will make a difference in one of our residents' favorite moments; their fine dine experience! Our menu is rich in options and carefully selected by our chefs, a perfect pairing for your outstanding customer service skills in the dining room. 

Duties and Responsibilities: 

o Greeting and seating Residents 

o Communicating any food allergy or special nutrition needs to kitchen staff 

o Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals 

o Promptly addressing any customer service issues and referring to management if and when necessary 

o Performing cleaning duties, such as at the service station, around the kitchen and in the dining area 

Working Conditions: 

o Exposure to chemicals and cleaning solvents. 

o Work within multiple work environments and unsanitary conditions. 

o Exposure to illnesses and frailties of tenants. 

o Subject to frequent interruptions and changes in priorities as urgent needs arise that require immediate attention. 

o Works among tenants, family members, visitors, and staff in a variety of situations. 

Personal Characteristics and Skills 

o Must be able to cope with the mental and emotional stress of the position. 

o Must be caring and compassionate in dealing with residents as well as staff. 

o Must be able to relate and work with ill, disabled, elderly, emotionally upset, and, at times, hostile people within the facility. 

o Must possess the ability to communicate with all levels of management, employees and outside contacts. 

o Possess the ability to make independent decisions when circumstances warrant such action. 

o Possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies and the general public. 

o Possess leadership ability and the willingness to work harmoniously with and supervise professional staff. 

o Willingness to work beyond normal working hours and in other positions temporarily when