Medical Secretary / Front Desk

Benefits:

• Competitive salary
• Paid time off

About the Role:
Colon Rectal Associates of Central New York is looking for an experienced, highly  organized Medical Secretary / Front Desk professional to join our team in East Syracuse, NY. This is a great opportunity to be the welcoming face of a specialized medical practice where your administrative skills make a real difference in patient care. If you thrive in a fast-paced healthcare environment and love helping people, we want to hear from you!

Responsibilities:

• Greet and check in patients at the front desk, ensuring a welcoming and professional experience
• Schedule, confirm, and manage patient appointments using medical scheduling software
• Answer and route incoming phone calls, take messages, and respond to patient inquiries
• Verify patient insurance eligibility and collect co-pays at time of service
• Maintain and update accurate patient records and electronic health records (EHR)
• Coordinate referrals, prior authorizations, and communication with other healthcare providers
• Manage medical correspondence, faxes, and administrative paperwork efficiently

Requirements:

• Prior experience in a medical office, front desk, or healthcare administrative role 2 + years preferred
• Familiarity with medical terminology, EHR systems, and insurance verification processes
• Strong communication and interpersonal skills with a patient-first attitude
• Proficient in Microsoft Office and general office equipment
• Ability to multitask, prioritize, and stay organized in a busy clinical environment
• High school diploma or equivalent required; medical secretary certification a plus
• Professional, reliable, and compassionate demeanor

About Us:
Colon Rectal Associates of Central New York is a trusted specialty medical practice dedicated to providing exceptional colorectal care to patients throughout the Central New York region. Our patients rely on us for compassionate, expert treatment, and our team is committed to making every visit as comfortable and seamless as possible. We pride ourselves on a supportive, team-oriented work environment where every staff member plays a vital role in delivering outstanding patient outcomes.