Customer Service Representative - Full Time

Mancan is working with a company in Mt. Vernon seeking a Customer Service Representative for a temporary assignment lasting approximately 10–16 weeks. This position is responsible for providing excellent customer service, assisting customers with questions and concerns, and supporting day-to-day customer service operations. This is a great opportunity for someone with strong communication and organizational skills looking for a temporary office position.

Schedule: Monday–Friday | 8:30am–4:30pm

Pay: $25.00/hour

Location: Mt. Vernon, OH

Job Duties:
• Provide professional and friendly customer service to customers
• Answer customer questions and assist with resolving concerns
• Respond to customer inquiries by phone and email
• Enter and maintain customer information and orders accurately
• Assist with order tracking, updates, and general account information
• Communicate with internal departments to help resolve customer issues
• Maintain accurate records and documentation
• Follow up with customers as needed
• Perform general administrative and clerical duties related to customer service
• Maintain a positive, professional attitude in all customer interactions

Qualifications:
• Previous customer service or office experience preferred
• Excellent verbal and written communication skills
• Strong attention to detail and accuracy
• Ability to multitask and prioritize responsibilities
• Strong organizational and problem-solving skills
• Professional and friendly demeanor
• Basic computer skills and ability to learn new software
• Ability to work independently and as part of a team
• High school diploma or GED preferred

Mancan Temporary Staffing Employment Agency offers our temporary employees full benefits such as paid vacation, holidays, 401K, as well as vision, dental, and medical. Some of the best companies in the area use Mancan, including Fortune 500 companies. It is a great opportunity for you to get your foot in the door with some of the area's top companies. Mancan is dedicated to diversity and equal opportunity. We welcome applications from individuals of all backgrounds. If you have any questions, please do not hesitate to call us at 740-393-6000.

Apply online at www.mancan.com or stop in as we take applications Monday-Friday from 8am-3pm. Please bring 2 forms of government ID and a resume with you. Mancan temporary staffing employment agency is located at 314 S. Main St., Mt. Vernon. Please call us at 740-393-6000 with any questions OR SEND RESUME TO mtvernonoffice@mancan.com.

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