Sales Team Lead (Full-time) (Liquor Store Clerk 2) - North U.S. Route 15, Dillsburg

THE POSITION

Join our team for a rewarding and fun career at the Pennsylvania Liquor Control Board (PLCB)! Are you passionate about providing excellent customer service in a dynamic, high-energy environment? Do you enjoy working with people and helping them find the perfect product? The PLCB is offering a fantastic opportunity to work in a customer-focused retail role, with all the perks of full-time state employment!

Our Fine Wine & Good Spirits (FW&GS) Store in Dillsburg is looking for a Full-Time Sales Team Lead (Liquor Store Clerk 2) - apply today!

DESCRIPTION OF WORK

This role supports daily store operations and helps guide clerks in many customer service activities. It combines leadership with hands-on tasks across customer service, merchandising, cash handling, and general store procedures. As a Sales Team Lead, you will perform the following duties:

• Customer Support: Assist customers by greeting them, helping them find products, resolving concerns, and supporting special orders
• Inventory Checks: Take daily inventory counts, identify inconsistencies, and update systems to maintain accurate stock records
• Store Procedures: Open and close the store, prepare staff for business hours, and secure money and equipment each day
• Cash Handling: Manage cash drawers, prepare bank deposits, provide change, and oversee register accuracy
• Merchandising Tasks: Lead stocking activities, organize displays, rotate inventory, and ensure safe handling of store equipment
• Licensee Orders: Process orders for licensees, coordinate staff to pull merchandise, and ensure accurate and timely pick-up

If you are someone who has the passion for helping customers, then come grow your career with the Pennsylvania Liquor Control Board!

Work Schedule and Additional Information:

• Free - Secure - Onsite Parking

• Full-time employment

• Work hours will vary, totaling 75 hours biweekly.

• Telework: You Will not have the option to telework in this position.

• Salary: The starting salary for this position for new Commonwealth employees is fixed at the minimum salary listed above and is not negotiable.

• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

• Six months of retail sales work.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania