Clerical Supervisor 1 - Adams County Assistance Office

THE POSITION

Are you ready to turn your clerical expertise into meaningful operational leadership? The Clerical Supervisor 1 role with the Adams County Assistance Office offers a chance to guide a dedicated clerical team and support essential services for the community. You will help keep daily operations running smoothly while encouraging teamwork and growth. This position provides a meaningful opportunity to shape how vital clerical work is completed. Step into a role where your leadership makes a clear difference!

DESCRIPTION OF WORK

This position leads a unit of clerical staff and ensures that daily tasks are completed accurately and on time. The role supports office operations by planning work, guiding staff, and maintaining quality standards. As a Clerical Supervisor 1, you will perform the following duties:

• Work Planning: Assign tasks, set priorities, and review work for accuracy and timeliness
• Staff Guidance: Train staff, address complex issues, and support employee development
• Performance Oversight: Prepare evaluations, update position descriptions, and provide feedback to staff
• Workflow Monitoring: Track data entry, manage mail distribution, and ensure proper handling of case records
• Policy Implementation: Communicate new procedures, coordinate meetings, and maintain unit compliance
• Office Coverage: Ensure adequate staffing for clerical operations and adjust schedules when needed

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.
• Telework: This position may be eligible to telework part time. Specific details of the telework schedule will be discussed during the interview process. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Gettysburg, PA. The ability to telework is subject to change at any time.
• Salary: In some cases, the starting salary may be non-negotiable.
• FREE parking!
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• Hiring preference for this vacancy may be given to candidates who live within Adams County. If no eligible candidates who live within Adams County apply for this position, candidates who reside in other counties may be considered.
• You must be able to perform essential job functions.

Legal Requirement:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted