Retail Sales Associate

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

- Delivers outstanding customer service to walk-in customers and telephone inquiries

- Continuously practices good listening skills with customers, UPS Store team members, and leadership

- Takes ownership of the customer's shipping needs and offers viable solutions

- Takes action to learn all product and service offerings, alternative solutions, and industry trends

- Operates all equipment, software, and devices in an expert fashion and is willing to teach others

- Maintains a clean, organized, and safe working environment

- Performs other duties as assigned

QUALIFICATIONS

- High school diploma or GED required

- Strong computer skills, including Microsoft Office (Adobe Suites a plus)

- Outstanding phone skills

- Strong verbal and written communication skills, including spelling and math

- Prompt, reliable, and responsible

- Able to lift 40+ pounds

- Willing and able to work 20+ hours per week

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Marietta, GA 30064 (Required)

Work Location: In person