Service Technician

Service Technician

Job Summary

The Service Technician operates a mobile service vehicle and travels to customer sites to diagnose, maintain, and repair heavy equipment and machinery. Responsibilities include complete component removal, disassembly, reconditioning, and reassembly according to technical manuals while delivering high-quality, efficient, and profitable service. Occasional overtime and weekend work may be required to support customer needs and equipment reliability.

Responsibilities

• Travel to customer locations and perform in-field diagnostics, maintenance, and repairs.
• Diagnose, inspect, repair, recondition, assemble, and service heavy equipment and machinery.
• Perform complete component removal, disassembly, reconditioning, and reassembly following technical manuals.
• Document machine information, repairs completed, and parts/fluids used on work orders.
• Serve as a field representative, providing service solutions and ensuring customer satisfaction.
• Identify and communicate customer service opportunities within assigned territory.
• Maintain a clean work area and properly care for tools, equipment, and service vehicles.
• Keep current on technical and product knowledge for supported equipment.
• Follow all safety regulations, company policies, and procedures.
• Maintain a professional image with customers and the community.
• Participate in company-sponsored training and development programs.
• Attend company meetings, huddles, and communication events.
• Build positive working relationships with customers, peers, management, and support teams.
• Perform other duties as assigned.

Required Skills

• Strong electrical and mechanical troubleshooting abilities.
• Ability to assemble, disassemble, maintain, and repair heavy equipment.
• Proficiency with hand tools, pneumatic tools, and diagnostic equipment.
• Valid driver's license in accordance with company policy.
• Strong computer skills for work-order documentation and technical reference use.
• Excellent customer service, communication, and organizational skills.
• Ability to follow technical manuals, safety standards, and company procedures.
• Willingness to work occasional overtime and weekends.
• Authorization to work in the U.S. without sponsorship.

Preferred Qualifications

• Graduate of a diesel technology or related program.
• Experience servicing and repairing heavy equipment and machinery.
• Ability to work independently in the field.
• Commitment to ongoing training and technical development.
• Strong teamwork and collaboration skills.

Why Join Us?

• Culture focused on professional growth, continuous learning, and open communication.
• Ongoing training and career development opportunities.
• Strong emphasis on teamwork, customer service, and workplace safety.
• Access to quality tools and resources.
• Opportunity to build long-term customer relationships and develop highly marketable technical skills.

Work Environment

• Primarily field-based with travel to customer locations.
• Hands-on mechanical and electrical work on heavy equipment and machinery.
• Use of hand tools, pneumatic tools, and computer-based diagnostic systems.
• Work performed in both shop and outdoor environments.
• Requires maintaining a clean workspace and proper tool care.
• Occasional overtime and weekend work based on customer needs.
• Professional appearance and demeanor required when interacting with customers and the public.

Job Type & Location

This is a Permanent position based out of Moses Lake, WA.

Pay and Benefits

The pay range for this position is $66560.00 - $104000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

medical/dental - 401 K vacation

Workplace Type

This is a hybrid position in Moses Lake,WA.

Application Deadline

This position is anticipated to close on Oct 19, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.