Advanced Field Service Engineer - Remote

Overview

Recognized by Clarivate, Forbes, the Human Rights Campaign, and Military Friendly® for innovation, workplace excellence, inclusion, and veteran support.

A global building automation and industrial technology company with 100+ years of history, 25,000+ patents, and 7,000+ engineers, operating across 70+ countries and 4 major business areas. Its technologies support industries including buildings, manufacturing, healthcare, data centers, and utilities worldwide.

Benefits

• 401(k) match: Employer matches 87.5% of the first 8% of eligible pay, up to 7% of base salary; generally fully vested after 3 years.
• Education support: Up to $5,250/year for eligible undergraduate programs and $7,500/year for graduate programs.
• Paid parental leave: 8 weeks (40 business days) for birth, adoption, or foster-care placement.
• Paid time off: 56 hours of paid sick time annually, plus vacation and 12 paid holidays.
• Health coverage: Medical, dental, and vision plans, including an HSA-eligible medical option and 100% in-network preventive care.
• HSA & FSA: Tax-advantaged accounts for eligible healthcare, dental, vision, and dependent-care expenses.
• Disability coverage: Short-Term Disability provides 100% of base pay for up to 8 weeks, then 70% through week 26; Long-Term Disability provides 60% of base pay after Short-Term Disability.
• Employee support: Company-paid with 8 sessions per issue per year, plus health and wellness resources.
• Employee support: Company-paid Employee Assistance Program with 8 sessions per issue per year, plus health and wellness resources.
• Insurance & discounts: Company-paid basic life insurance of 1× annual base pay, Accidental Death & Dismemberment coverage, Business Travel Accident Insurance, and employee discounts.

Benefits may vary by location, position, employee classification, and eligibility.

Qualifications

• Bachelor's degree from an accredited institution in a technical discipline such as science, technology, engineering, or mathematics.
• Minimum of 6+ years of proven field service engineering experience, including at least 4+ years focused on rotating equipment and control systems (e.g., pumps, compressors, turbines), preferably Sundyne products.
• Strong technical expertise in rotating machinery, with hands-on experience supporting 100+ field service interventions involving troubleshooting, repair, and commissioning activities.
• Proficiency with control systems hardware and software related to rotating equipment, including diagnostics, calibration tools, PLC/HMI troubleshooting, and VFD systems with 3+ years of applied use.
• Knowledge of industry standards and safety regulations (API, OSHA, ISO) with 100% compliance experience in field service operations and safety-critical environments.

Responsibilities

• Provide advanced technical support, maintenance, and repair services for Sundyne rotating equipment and control systems at customer sites.
• Troubleshoot and resolve complex issues related to rotating machinery, including pumps, compressors, and associated control hardware and software.
• Collaborate with engineering and product teams to implement solutions that meet customer requirements and comply with industry standards.
• Conduct detailed training sessions for customers and internal teams on equipment operation, maintenance, and safety protocols.
• Ensure strict adherence to company policies, safety standards, and regulatory requirements during all field service activities.