Director of Quality/Operations Management - Now Hiring

Director of Quality (QI / Population Health) — Direct Hire

We are seeking a Director of Quality for a Direct Hire position to lead organization-wide quality improvement, patient safety, population health, and regulatory compliance initiatives. This leader will partner with executive and medical leadership to drive data-informed strategies that improve outcomes, enhance the patient experience, and advance value-based performance.

Pay Rate: $122,000 - $144,000/year DOE
Schedule: Full-time | 40 hrs/week
Location: Los Angeles, CA (Watts)

Responsibilities:
•    Lead Quality Improvement (QI) / Performance Improvement (PI) programs aligned with HRSA, FTCA, Joint Commission, NCQA, and other requirements
•    Build and monitor quality work plans, goals, dashboards, and performance metrics
•    Analyze clinical/operational data to identify trends and improvement opportunities
•    Report on key measures (UDS, HEDIS, value-based care, patient satisfaction, population health outcomes)
•    Facilitate quality committees, peer review, root cause analyses, and improvement projects
•    Partner with clinical leaders to implement evidence-based practices and workflow improvements
•    Drive value-based care strategy (care gap closure, risk stratification, health plan quality relationships, CMS Star Ratings)
•    Oversee quality reporting, scorecards, and data integrity; collaborate with IT/EHR teams to improve reporting/documentation
•    Support audits, surveys, accreditation readiness, and regulatory compliance (HRSA, OSHA, HIPAA, federal/state)
•    Support risk management activities (incident reporting, investigations, trending events/complaints, corrective action plans)
•    Lead, develop, and retain a high-performing team; promote a culture of continuous improvement

Job Requirements for Director of Quality/Operations Management
•    Bachelor’s degree required; Master’s preferred (MPH, MHA)
•    5+ years in clinical quality, population health, and/or value-based care operations
•    2+ years of people leadership experience
•    Strongly preferred: FQHC/community health center, managed care, or ambulatory healthcare experience
•    Preferred knowledge: HRSA, FTCA, UDS, HEDIS, CMS Star Ratings, healthcare quality metrics
•    Strong analytics skills (EHR reporting, BI platforms, population health tools)
•    Proficient with MS Office and healthcare reporting systems/EHR platforms

MediQuest Referral Bonus:
Referrals really pay off. Do you know someone in healthcare looking for work? Refer them to MediQuest and earn up to $500 per referral, depending on the type of position they accept.
•    No limit to the number of referrals you provide or the amount you can earn
•    Anyone can earn a referral bonus - not just MediQuest candidates.

About MediQuest:
MediQuest Staffing matches high-quality healthcare professionals with talented medical support staff. Our dedicated medical focus and expertise allow us to build collaborative partnerships with both clients and candidates, ultimately creating lasting value and delivering performance-based results in the constantly evolving healthcare industry. We have been connecting candidates with private practices, outpatient clinics, hospitals, independent physicians’ associations, medical billing services, urgent care, and healthcare administration since 1965. We know that it takes great people to make a great company.
PandoLogic. Keywords: Operations Director, Location: South Gate, CA - 90280 , PL: 604528415