QC Technician
| Verified Pay check_circle | Provided by the employer$16 per hour |
|---|---|
| Hours | Full-time |
| Location | Peachtree Corners GA Norcross, Georgia open_in_new |
Compare Pay
Verified Pay check_circleProvided by the employer$13.33
$16.00
$24.17
About this job
Job Description
Perform quality control activities to help achieve a target of 99.9% accuracy for all professional services and project deployments.
Report or correct any QA issues, documentation errors, or system discrepancies to the Project Lead to ensure timely resolution.
Maintain a high level of attention to detail throughout all quality assurance processes.
Serve as the final checkpoint for all outgoing orders, ensuring product staging, accessory inclusion, and packaging/kitting meet established requirements.
Inspect devices for shipping damage and assess functionality
Test, charge, and replace battery units as needed
Load and configure network settings per customer specifications
Install and configure programs as directed by order details
Upgrade software and firmware on devices as necessary
Document and communicate any device or system issues with Project Leads
Repackage and label completed items for shipment according to order requirements
Perform general warehouse duties, including organizing and maintaining inventory
Ensure proper device handling and storage to prevent damage
Conduct quality control checks to ensure all devices meet required specifications
Troubleshoot minor technical issues and escalate more complex problems to technical support teams
Assist with device setup, including peripherals and accessories, as required
Follow safety protocols and maintain a clean work environment
Minimum 1 year of experience in a quality control or quality assurance role.
Minimum 2 years of experience in staging, production, or systems support.
Preferred: 1 year of customer service experience in a support environment.
Experience with hardware, peripherals, and connectivity support.
Strong attention to detail is essential.
Excellent verbal and written communication skills.
Ability to prioritize tasks and work effectively in situations with ambiguity.
Must be able to work in a fast-paced environment and respond appropriately to arising situations.
Dependability, trustworthiness, and punctuality are required.
Willingness to work overtime and weekends as needed.
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