Operations Mananger

Key Responsibilities

Operating Cadence & Project Management (35%)

• Coordinate and help run recurring business processes, including leadership reviews, deal reviews, team meetings, and other operating cadences.
  
• Maintain action-item trackers and proactively follow up with owners to ensure commitments are completed on time.
  
• Coordinate agendas, presenters, materials, and timelines across multiple stakeholders.
  
• Maintain team dashboards, Airtable / Salesforce trackers, shared documentation, and other operating tools.
  
• Identify gaps, inconsistencies, or missed deadlines and escalate issues when appropriate.
  
• Support cross-functional projects and process improvements as business needs evolve.
  

Executive Reporting & Team Operations (35%)

• Collect and synthesize updates from multiple teams into concise, leadership-ready weekly and recurring reports.
  
• Support development and refinement of executive presentations, ensuring materials are clear, consistent, and aligned to the intended audience.
  
• Distill complex or fragmented information into key takeaways, risks, decisions, and action items.
  
• Capture meeting notes, decisions, and follow-up actions and distribute clear summaries.
  
• Support onboarding, documentation, and other team-wide operational needs as required.
  

Business Operations & Financial Support (30%)

• Support monthly budget and financial reporting, including tracking actuals, forecasts, expenses, and variances.
  
• Maintain accurate records across key financial and operational trackers.
  
• Partner with Finance and internal stakeholders to resolve reporting, payment, invoicing, and expense-related issues.
  
• Track business commitments, upcoming milestones, and other inputs that may impact financial planning.
  
• Support ad hoc business and financial analysis for leadership.
  

Qualifications

• 2–4 years of experience in business operations, project/program management, PMO, strategy operations, or a related role; experience in technology, media, or digital platforms preferred.
  
• Excellent written and verbal communication skills, with demonstrated ability to synthesize information clearly and concisely.
  
• Strong organizational and project-management skills with the ability to manage multiple workstreams and deadlines.
  
• Comfortable working with senior stakeholders and proactively following up to drive accountability.
  
• Strong attention to detail and sound judgment when handling executive-facing materials.
  
• Strong Excel / spreadsheet skills and comfort working with budgets, percentages, forecasts, and basic financial analysis.
  
• Experience with collaboration and project-management tools such as Microsoft Office, SharePoint, Slack, Airtable, Salesforce, or similar platforms.
  
• Proactive, resourceful, dependable, and comfortable operating in a fast-moving environment with limited direction.