Front Desk / Guest Services Associate (Full-Time)

Department: Guest Services

Reports To: Office Manager

Location: Olde Florida Motorcoach & RV Resort – LaBelle, FL

POSITION SUMMARY

The Guest Services Associate manages reservations and guest experience at the Welcome Center.

KEY RESPONSIBILITIES

•  Manage check-ins, check-outs, reservations.
•  Answer phones using OFMCRV standards.
•  Provide maps, recommendations, schedules.
•  Handle packages and mail.
•  Maintain Welcome Center cleanliness.
•  Support guest events and activities.
•  Resolve concerns professionally.

QUALIFICATIONS

•  Hospitality/customer service experience preferred
•  Strong communication and multitasking skills
•  Friendly, engaging, and solutions-oriented

WORKING CONDITIONS

•  Weekends/holidays required
•  Occasional evenings as needed

EEO & BENEFITS

Olde Florida Motorcoach & RV Resort is an Equal Opportunity Employer. Competitive pay and resort perks.