Customer Service Representative

Join our growing insurance agency as a Service Representative where you’ll help customers, support the sales team, and build lasting client relationships in a fast-paced, friendly office environment.

No prior experience is necessary Apply for the position today by completing the form and completing the assessment.

Responsibilities

Provide friendly, professional service to clients by phone, email, and in person

Assist customers with policy changes, billing questions, and coverage information

Process endorsements, renewals, certificates, and other policy documentation

Support agents with quoting, applications, and follow-ups with insurance carriers

Identify opportunities to cross-sell or recommend additional coverage to meet client needs

Follow up with leads, quotes, and existing clients to help grow the agency

Maintain accurate client records in the agency management system

Help ensure a smooth and efficient day-to-day office operation

No prior experience is necessary

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Hands on Training
• Mon-Fri Schedule
• Career Growth Opportunities