Director of Case Management Services

The Director of Case Management Services coordinates and supervises all phases of the Case Management Services Department, directing departmental operations and functions related to utilization management and social services. This role directly manages case managers and social workers.

Responsibilities

• Responsible for the interviewing, hiring, and training employees; appraising performance; disciplinary actions; addressing complaints; and resolving issues.
• Responsible for continuing staff development.
• Develop and implement polices and procedures for the Case Management Services Department not covered by Hospital policies.
• Provide daily operational oversight and productivity management.
• Develop staffing plans and weekend coverage models.
• Create dashboards and report outcomes to executive leadership monthly.
• Prepare and execute program budget.

Required Qualifications

• Five or more years of acute care case management leadership experience.

Preferred Qualifications

• Bachelor’s degree in Social Work, Nursing, Healthcare Administration, or a related field.
• Registered Nurse (RN) license.
• Experience in utilization management.
• Experience in case management.

A Roman Catholic facility founded by the Religious Hospitallers of St. Joseph and sponsored by Catholic Health International, St. Bernard Hospital aspires to live in the healing mission of Christ within the South Side community of Chicago. This mission calls us to care for the sick and promote the health of the residents in the community while witnessing the Christian values of respect, dignity, caring and compassion for all persons. In all matters, St. Bernard Hospital will show a special sensitivity to the culture of the people we serve and the unique needs of the poor and powerless.