Medical Receptionist / Front Desk (Temp-to-Hire, Immediate Start)

Our practice is hiring an experienced Medical Receptionist to join our front desk team immediately. This is a temporary position with a strong possibility of becoming permanent for the right person. You will be the first point of contact for our patients, so we need someone who is professional, dependable, and able to adapt in a busy medical office.

Responsibilities

• Greet patients and manage check-in and check-out
• Answer multi-line phones, schedule appointments, and manage the provider calendar
• Verify insurance eligibility and collect copays and outstanding balances
• Register new patients and keep demographic and insurance information accurate
• Scan, file, and route documents, referrals, and messages to clinical staff
• Maintain patient confidentiality in line with HIPAA
• Keep the front desk and waiting area organized and welcoming
• Support other front office tasks as needed

Requirements

• At least 1-2 years of front desk experience in a medical office
• Available to start immediately
• Flexible with scheduling and duties, including covering as needs change
• Determined, self-motivated, and able to work with little supervision
• Professional appearance, communication, and conduct with patients and staff
• Working knowledge of insurance verification and medical terminology
• Comfortable with EMR and practice management software
• Reliable attendance and punctuality
• High school diploma or equivalent

TeleFlo is dedicated to bridging the gap in healthcare access for individuals living in rural areas. Our mission is to connect those in need of high-quality psychiatric services with experienced telehealth providers. We believe that location should never limit access to essential healthcare services, and we are committed to providing compassionate and effective mental health care to underserved communities.