Customer Service Representative/Administrative - Property Management

We are seeking a Customer Service Representative to join our team! You will perform clerical and administrative functions in order to drive company success. We are looking to hire IMMEDIATELY! The ability to speak Spanish is a plus.

Responsibilities:

• Answer inbound telephone calls
• Assist with tenant issues and work order input
• Resolve issues for callers
• Greet and assist onsite guests
• Draft correspondences and other formal documents
• Develop and implement organized filing systems
• Process and print rental applications
• Accept and process payments over the phone
• Perform all other office tasks as assigned
• Answer emails and text messages from tenants
• Contact all leads looking for rental homes
• Set up appointments for showings

Qualifications:

• Previous experience in office administration or other related fields
• Professional phone answering and speaking
• Problem Solving skills and follow up
• Ability to prioritize and multitask
• Excellent written and verbal communication skills
• Strong attention to detail
• ​Strong organizational skills
• Ability to deal with multiple phone lines and many callers

We Offer:

• Opportunities for career and pay advancement!
• Paid Vacation
• Paid Holidays!
• Great company culture!
• Ongoing training and mentorship!
• 401K - Retirement
• Professional development courses provided!
• Performance-based incentives!
• Opportunities for overtime available!

Apply Today!

Magnolia Property Management is a family-owned company that focuses on providing excellent service to our owners and tenants. We currently manage more than 1200 properties and are continuing to grow quickly. We have single family residences, multi-family units, and apartment complexes.