Experienced Automotive Title Clerk

About the Role:
Transportation Auction Consultants (TAC) is seeking an experienced Automotive Title Clerk to join our team.

This is NOT an entry-level title clerk position. We are specifically looking for candidates who have hands-on experience processing motor vehicle titles and title-related documents in a dealership, automotive auction, tag/title agency, DMV, or similar automotive environment.

Applicants without automotive title-processing experience should not apply.

Applicant will work with and report directly to the Title Department Manager daily. Each work day may vary slightly depending on the volume of titles needing processing versus the volume needing to be checked into the system.

Responsibilities:

The Automotive Title Clerk will independently process and manage vehicle titles and related documentation from receipt through completion. You must be comfortable identifying title problems, researching discrepancies, and following through until issues are resolved.

Process vehicle titles, transfers, reassignments, and related ownership documents
Review titles for correct ownership, signatures, assignments, odometer information, liens, and required documentation
Identify incomplete, incorrect, altered, or problematic title paperwork
Research and resolve title discrepancies

Review dealer reassignment paperwork
Track outstanding and pending titles and actively follow up until received

Prepare title packages for processing, mailing, customer pickup, or transfer
Maintain accurate electronic and physical title records
Respond to buyer and seller title questions

Maintain confidentiality and protect sensitive customer and company information
Ensure title transactions are completed accurately and within required timeframes

High school diploma or equivalent

Strong computer and data-entry skills

Excellent organizational and recordkeeping skills

Strong written and verbal communication skills

Ability to maintain accuracy while handling a high volume of transactions

Previous automotive title experience strongly preferred

Knowledge of vehicle titles, lien releases, reassignment documents, and title transfer procedures

Strong attention to detail and accuracy

Ability to identify and resolve discrepancies in title documentation

Comfortable working with computers, electronic records, scanning, and document management systems

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Professional and dependable with a strong work ethic

Our ideal candidate can quickly and accurately process titles, with a complete understanding of the title process from start to finish with minimal assistance. Someone who has strong attention to detail, understands the importance of the chain of ownership, and can think critically beyond the documentation provided. The ability to process multiple titles, answer phones, and maintain accurate notes across multiple platforms/spreadsheets.

You should be: