UPS Field Service Engineer

UPS Field Service Engineer

Location: New Jersey, United States (travelling role)
Salary: Based on Experience
Employment Type: Full-Time, Direct Hire
Relocation: No
Start Date: ASAP

Position Overview

We are seeking an experienced UPS Field Service Engineer to install, maintain, troubleshoot, and repair uninterruptible power supply (UPS) systems throughout New Jersey.

The ideal candidate will have hands-on UPS field service and preventive maintenance experience, strong electrical troubleshooting skills, and excellent customer service abilities. This role requires someone who can work independently in the field while collaborating effectively with the technical team.

Key Responsibilities

• Install, maintain, troubleshoot, and repair UPS systems at customer sites.
• Perform preventive and emergency maintenance on UPS equipment.
• Diagnose and resolve electrical and technical issues.
• Support system reliability through inspections, testing, and maintenance.
• Provide technical support and professional customer service.
• Work with the technical team to address customer-specific system requirements.
• Complete service documentation and communicate equipment findings to customers and internal teams.
• Follow all applicable safety procedures and manufacturer guidelines.
• Perform other field service duties as assigned.

Required Qualifications

• Hands-on experience with UPS field service and preventive maintenance.
• Strong troubleshooting and technical support skills.
• Knowledge of electrical systems and UPS equipment.
• Ability to work independently and as part of a team.
• Strong customer service and communication skills.
• Ability to perform physical work at customer sites.
• Valid driver's license and clean driving record.
• Ability to work a flexible schedule when required.

Preferred Qualifications

• Electrical or engineering education, credentials, or certifications.
• Experience working with multiple UPS brands and systems.
• Experience with major UPS manufacturers such as APC, Eaton, or Vertiv.
• Manufacturer-specific UPS training or certifications.

Benefits

• Competitive salary based on experience
• Health benefits
• Company-matching 401(k)
• Paid time off and holidays
• Company vehicle
• Company credit card
• Minimal weekend work
• Manufacturer training opportunities
• Strong focus on employee success and quality of life