General Manager/Sales Manager

The Great Lakes Stair & Millwork Co., an established custom staircase and architectural millwork manufacturer that has been in business for over 35 years, is seeking an experienced General Manager / Sales Manager to help lead our sales, shop, and office operations.

This is a key leadership position for an individual with extensive experience in the custom stair, millwork, or high-end architectural woodworking industry. The ideal candidate will combine strong sales and customer-relations skills with the ability to oversee projects and operations from initial consultation through completion.

Key Responsibilities & Qualifications:

• Minimum of 5 years of management experience within the stair industry or a closely related high-end custom millwork field
• Develop and manage custom stair projects from initial customer inquiry and estimating through production, delivery, and completion
• Build and maintain strong relationships with builders, contractors, designers, architects, and high-end residential clients
• Assist in overseeing day-to-day shop and office operations
• Demonstrate excellent communication, organizational, leadership, and computer skills
• Professionally represent the company when working with discerning clientele
• Ability to coordinate multiple custom projects while maintaining exceptional standards for quality and customer service
• Willingness to travel as needed
• Associate degree or higher preferred; significant relevant industry experience will also be considered

Compensation & Benefits

• Competitive salary based on experience
• Paid holidays
• Paid vacation/PTO
• Company-sponsored health insurance available
• Travel reimbursement
• Per diem when traveling
• Potential partnership for the right candidate