Training Coordinator

The ideal candidate will have strong experience in data entry, training operations support, and basic end-user technology assistance and a proven ability to maintain accurate records, support rotating training schedules, and deliver reliable onsite coordination.

Responsibilities:

• Operate scanners, copiers, computers, and printers to support daily training record processing.
• Enter attendance and training data quickly, accurately, and consistently into designated systems.
• Scan, name, organize, file, and archive documents per established policies and procedures.
• Track document status from receipt through completion and flag discrepancies for follow-up.
• Search files and electronic systems to locate records and verify information.
• Coordinate sensitive or confidential items and prepare routine reports.
• Support a high-volume RWP training data entry project with consistent output and accuracy.
• Provide basic iPad support, including connectivity, app access, navigation, and setup guidance.
• Identify and report recurring device issues for IT review.
• Maintain an organized hybrid paper/electronic work environment.
• Perform related duties and projects as assigned while adhering to MBTA policies, including EEO, anti-discrimination, anti-harassment, and anti-retaliation.

Required Skills & Qualifications:

• Proficiency with computers, MS Office, and tablets.
• Prior experience in a technology-enabled administrative or training support role.
• Strong attention to detail, organization, and data accuracy.
• Ability to work independently and manage shifting priorities across rotating shifts.

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