Medical Administrative Coordinator - Geriatric Primary Care

The Staff Pad is proud to partner with a leading healthcare organization in Lawrence, MA, to recruit an Geriatric Primary Care Administrative Coordinator to serve as a welcoming first point of contact for patients and caregivers while helping keep daily practice operations running smoothly.

In this role, you’ll support scheduling, care coordination, preventive-care follow-up, and accurate documentation, allowing our clinicians to focus on what matters most—providing high-quality, compassionate care to older adults.

Schedule: Full-Time

What You’ll Do

Key Responsibilities

• Schedule and confirm wellness visits, follow-ups, home visits, and transition-of-care appointments
  
• Make reminder calls and send electronic notifications
  
• Coordinate specialty referrals and help ensure timely appointments
  
• Assist patients and caregivers with patient portal navigation
  
• Monitor preventive-care gaps, including screenings and immunizations
  
• Proactively outreach to patients to help close care gaps
  
• Track risk-adjustment diagnoses and flag follow-up needs for the clinical team
  
• Welcome patients, answer calls, and respond to inquiries with professionalism
  
• Relay messages promptly and support a positive patient experience
  
• Verify insurance and review intake paperwork
  
• Administer patient screening questionnaires
  
• Scan and accurately index labs, consult notes, and hospital or ED reports into the EHR
  
• Maintain accurate, up-to-date patient records
  
• Support EMR document management and efficient patient flow
  
• Coordinate with clinicians, medical assistants, and care coordinators
  
• Assist with meeting coordination, note-taking, and follow-up tasks
  
• Provide day-to-day administrative support to keep practice operations running smoothly
  

What We Are Looking For

Education and Experience

• High school diploma or equivalent required
  
• Medical assistant training or certification preferred
  
• Previous medical office or healthcare experience required
  
• Geriatric care experience strongly preferred
  
• Familiarity with electronic health record (EHR) systems
  

Additional Skills and Attributes

• Strong organization, accuracy, and follow-through
  
• Excellent and compassionate communication skills
  
• Empathy and patience when working with older adults and caregivers
  
• Understanding of primary care, preventive care, and basic insurance processes or willingness to learn
  
• Current valid driver’s license
  
• Spanish-speaking skills are a plus
  

What You Can Expect

• A supportive  team of clinicians, nurses, medical assistants, and care coordinators
  
• Respectful, team-oriented environment where your ideas and contributions are valued
  
• Opportunities to grow professionally and make a meaningful impact on patient care
  
• Competitive salary and comprehensive health benefits
  
• Life and disability insurance
  
• Flexible spending account with annual employer contribution
  
• Employee assistance program
  
• Paid time off, sick time, and holiday pay
  
• 401(k) plan
  

If you’re looking for a rewarding opportunity where your organizational skills and dedication can make a meaningful difference, we’d love to hear from you. Join a team that values your contributions and is committed to making a positive impact in the lives of older adults.