Benefits Enrollment Representative (Seasonal) – Remote

Assist federal employees, retirees, and military personnel with plan enrollment, account setup, general plan questions, and site navigation—all from home. This short-term seasonal role is a great way to get started with Working Solutions, with the highest call volume during open enrollment (November 9 – December 14). If you’re a good fit, you may have the opportunity to continue with another program afterward.

Why Become a Working Solutions PRO?

• Work from Home: Ditch the commute and enjoy the comfort of home.
• Flexible Hours: Set your own schedule and work when it's convenient for you.
• Diverse Experience: Expand your skillset across various industries while providing exceptional customer service.
• Supportive Environment: We’re here to help every step of the way!

Application Process:

• Create Profile (filling out the apply fields at the bottom of this page)
• Complete Assessments (only one-attempt is allowed)
• Pass PC Scan (must be on a computer, not mobile device)
• Record Video Interview (can re-record as many times as needed)
• For more details, check out our 

Earnings Potential

• The contracted rate is $0.28 for English and $0.31 for Spanish per Customer Interaction Minute (CIM).
• $16.80 - $18.60 (hourly equivalent)
• Contractors will be provided a prorated minimum of 54 minutes per productive hour.
• This program also has incentives available beyond the per-minute rate.