Bilingual Customer Service Representative

Benefits

• Monthly commission
• SIMPLE IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Vision insurance
• Bonus based on performance
• Dental insurance
• Free food & snacks

BILINGUAL SPANISH - ENGLISH REQUIRED

ROLE DESCRIPTION
As Account Representative for Laurel Flowers State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Excellent problem solver
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS

• Paid time off (holidays and personal/sick days)
• Retirement Benefits
• Salary plus commission/bonus
• Health benefits
• Growth potential/opportunities for advancement within my agency
• Active Community Involvement
• Ability to Earn Paid Vacation

Compensation $21.00 per hour

The Laurel Flowers State Farm team is what makes us unique from other insurance agencies. We love to build relationships with our customers while we help them with their auto insurance, homeowners or renters insurance, and their life insurance needs. Our staff likes to have fun while they work and goes above and beyond to make your customer service experience remarkable!