Sales Order Processor (Onsite)

• Maintain a regular dialogue and positive support with customer accounts, wholesalers, sales reps, and sales managers
• Answer telephone call, provide product information, pricing, part numbers, model numbers, and UPC and product description
• Provide delivery, tracking, proof of deliveries, and order confirmations via email, telephone, fax, or EDI
• Respond to customer inquiries and provide a speedy and thorough resolution to customer issues and problems
• Back up receptionist for breaks and lunch hours including times off
• Responsible for confirming POs from customers/wholesales using our SAP system
• May participate in assisting with audits and file documents onto network server

Skills

• SAP or CRM experience
• FedEx and Freight logistics shipping
• Quoting and creating BOLs and commercial invoices
• Customer Service Chat System knowledge
• Excellent 10 key by touch, 65 WPM and numerical data entry skills
• Proficient in MS Office
• Friendly, ambitious, strong work ethic, teachable, self motivate