Operations Supervisor

Position Overview

We are looking for a bilingual Operations Supervisor (English/Spanish) to oversee daily warehouse and processing operations. This person will lead a team, ensure production goals are met, maintain quality and safety standards, and help improve overall efficiency.

The ideal candidate is a hands-on leader who works well in a fast-paced environment and knows how to motivate and manage a team.

Responsibilities

• Supervise daily warehouse and processing operations.
• Lead, train, and coach hourly employees.
• Ensure daily production and processing goals are met.
• Monitor employee performance and productivity.
• Help with scheduling, staffing, and resolving employee concerns.
• Ensure proper dishwashing, sanitation, safety, and quality procedures are followed.
• Track productivity and operational goals/KPIs.
• Enforce company policies and Standard Operating Procedures (SOPs).
• Identify ways to improve efficiency, reduce costs, and improve quality.
• Participate in daily operations and assist the team when needed.
• Help onboard new customers and maintain excellent service.
• Maintain a positive, safe, and team-oriented work environment.

Qualifications

• Bilingual in English and Spanish required.
• Previous leadership or supervisory experience in a warehouse, manufacturing, food service, restaurant, or similar fast-paced environment.
• Strong communication and problem-solving skills.
• Ability to lead, motivate, and hold employees accountable.
• Comfortable working in a hands-on operational role.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and ability to meet production goals.
• Flexible schedule, including evenings and weekends when needed.
• Ability to lift and move up to 50 lbs.
• Ability to stand, bend, kneel, and perform physical tasks for extended periods.
• Total Hours: 30-40 week
• Shift 1PM-10:30PM
• Availability: Primarily Monday - Friday but some weekend support may be needed.

Preferred Experience

• Quality, safety, or GMP experience.
• Lean, Six Sigma, or Continuous Improvement experience.