Payroll and Billing Assistant

About the Role
Vine Homecare, Inc. is hiring a full-time Payroll and Billing Assistant to join our professional office team. Our mission is to enhance the lives of elderly and disabled adults in our community, and this role keeps that mission running by making sure our caregivers are paid accurately and on time and that our billing is submitted and collected correctly.

You will handle payroll, time slip verification, insurance and agency billing, collections, and day-to-day administrative support.

Organizational Relationship:

• Reports directly to Execuitve Director & Administrator

Responsibilities include but are not limited to:

• Verify, claim, and upload all weekly visits and time slips submitted by the Home Health field staff, and resolve any discrepancies or outstanding issues.
• Prepare and submit period-end payroll processing and billing, and review all payroll information and payroll checks for accuracy.
• Manage employees in the payroll system, including new hires, terminations, and updates to salary and benefits.
• Respond to employee questions regarding benefits, payroll, 401(k) and billing.
• Assure that all billing to private HMOs, private pay clients, and ASAPs is timely.
• Check client insurance eligibility and benefits via online portals monthly.
• Communicate directly with insurance companies to check the status of prior authorizations and claim submissions.
• Follow up on insurance and ASAP claim denials and file appeals.
• Post payments from an insurance Explanation of Benefits (EOB) with an understanding of benefits, denial codes, and insurance allowable amounts.
• Collaborate with the scheduling team and administrator to ensure correct authorization is obtained before services are provided, and to onboard and offboard employees.
• Handle all collection activities, including private pay problem accounts.
• Review financial reports quarterly and participate in monthly meetings with the administrator and Executive Director to review new processes, address problem areas, and improve profit margins and accounts receivable management.
• Keep the administrator informed of any work problems and issues, and perform other duties as assigned.

Qualifications: (Preferred unless required by law)

• High School graduate but Associate Degree or bachelor's Degree preferred
• Experience in Payroll & Billing preferred but not required
• Excellent knowledge of excel preferred
• Strong attention to details is very critical and very high organization skills a must.
• Dedicated work ethic, and commitment to meet/exceed the company's high level of standard
• Exceptional communication skills, both written and oral
• The ability to manage multiple tasks and prioritize goals
• Ability to work in a highly collaborate and team environment
• Self-motivated and capable of working independently, as well as part of a team, to deliver results

Vine Homecare, Inc. provides home care services that enhance the lives of elderly and disabled adults throughout our community. Our professional office team supports the caregivers and clients who make that mission possible.