Medical Assistant

Location: Lee's Summit, MO & Overland Park, KS (Dual-location role with 1 Admin / Work-From-Home day/week once onboarded)

Position Type: Full-Time (Monday - Friday, 8AM - 5PM)

Pay Rate: $22.00 - $25.00 / hour (Commensurate with experience)

Dress Code: Scrubs (any color) or Business Professional

As a Clinical Navigator (CN), you will serve as a direct extension of our physicians, guiding patients through their entire treatment and recovery journey. Working closely with specialized physicians in high-volume clinics (orthopedics, pain management, sports medicine, and vascular), you will combine hands-on clinical care, patient education, and administrative coordination to deliver exceptional patient outcomes and support smooth clinic operations.

• Patient Engagement: Room patients, take history, and navigate them seamlessly through clinic visits.

• Clinical Procedures: Assist physicians with minor office procedures and prepare and administer injections.

• Surgical & Care Preparation: Deliver comprehensive pre-operative education and post-operative care instructions; instruct patients on home exercise programs.

• Orders & Prescriptions: Call in prescriptions as directed by the physician and coordinate MRI, surgery, and specialist referrals.

• Documentation: Accurately record chart details, clinical data, and physician notes within the EMR (APP EMR system).

• Schedule Management: Oversee and optimize the physician's day-to-day schedule and patient appointments.

• Prior Authorizations & Paperwork: Obtain prior approvals from insurance providers for medications, injections, and procedures; complete FMLA and Short-Term Disability (STD) forms.

• Patient Communication: Monitor and respond daily to patient inquiries via digital tools (Klara/Teams) and report MRI or lab results as directed.

• Cross-Functional Operations: Utilize company inventory management systems, facilitate front office tasks when needed, and assist with general administrative duties.

• Referral Network Outreach: Engage with primary care providers, athletic trainers, and physical therapists to enhance referring provider relationships and foster community awareness.

• Work Schedule by Location:

  • Monday & Wednesday: Lee's Summit Clinic

  • Tuesday: Designated Admin / Work-from-Home Day (Once fully onboarded and caught up to speed; subject to clinic staffing needs)

  • Thursday & Friday: Overland Park Clinic

• Note: This position involves travel between the Lee's Summit and Overland Park locations. Travel is off-the-clock and un-reimbursed, but travel considerations are factored into permanent offer compensation.

• Bachelor's or Master's degree in Athletic Training from a CAATE-accredited program with ATC Certification through the Board of Certification, Inc. OR Licensed Practical Nurse (LPN) or Medical Assistant (MA) with 2+ years of clinical experience.

• Active state licensure (or license-eligible in both Missouri and Kansas), if applicable.

• Basic Life Support (BLS) Certification (preferred)

• Prior clinical experience in orthopedics, sports medicine, or musculoskeletal care is strongly preferred.

• 1+ year of experience with Electronic Medical Record (EMR) systems, data entry, and basic office computer equipment.

• Strong communication, emotional poise under stress, excellent time-management skills, and a team-first mindset.

• Knowledge of medical terminology, insurance coverage/benefits, and medical form completion.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?