Trade Assistant

We are looking for a detail-oriented Trade Assistant to support export operations for a busy trading and logistics environment. This contract position offers a path to a permanent role and will help manage international shipments, maintain accurate trade records, and coordinate documentation required to move goods efficiently across global markets. The role partners with internal teams and external service providers to keep transactions on schedule, support customer needs, and ensure export activity aligns with regulatory and commercial requirements.

Responsibilities:

• Oversee export contract activity by tracking balances, shipment timing, and fulfillment progress while keeping stakeholders informed of order status.

• Coordinate domestic and international transportation arrangements across ocean, air, rail, and truck modes with carriers, forwarders, warehouses, and customers.

• Manage shipment execution from booking through final delivery by monitoring milestones, adjusting schedules, and resolving delays or routing issues.

• Prepare and review export paperwork such as commercial invoices, packing lists, bills of lading, certificates, declarations, licenses, and letter of credit documents.

• Ensure trade files are complete, organized, and ready for audit while meeting customs, export control, and destination-country import requirements.

• Support billing and settlement activities by assisting with invoicing, payment tracking, collections follow-up, and documentation presented to banking partners.

• Communicate with brokers, inspection agencies, shipping providers, and customers to address questions, correct discrepancies, and maintain smooth transaction flow.

• Produce reports related to shipments, sales activity, customer orders, and contract performance while maintaining accurate trade databases and records.

• Assist the trading team with sales support, trade analysis, and market-related information that helps drive effective export execution

• At least 1 year of experience supporting international trade, export operations, logistics, or a related supply chain function.
• Working knowledge of trade entry, trade execution, reconciliation, and contract administration processes.
• Experience handling shipping documentation and coordinating international freight movements across multiple transportation modes.
• Familiarity with export compliance requirements, letters of credit, customs-related documentation, and payment terms for global transactions.
• Proficiency in Microsoft Excel for tracking shipments, maintaining records, and preparing operational reports.
• Ability to manage multiple priorities, follow detailed processes, and maintain accuracy in a fast-paced environment.
• Strong communication skills with the ability to work effectively with customers, carriers, brokers, banks, and internal business partners.
• Experience with freight management tools or ERP platforms such as Fusion is preferred.