Customer Service Specialsit

Customer Service Specialsit 

$18 to $20 Hour 

Monday to Friday 8AM to 5PM

Must have the ability to speak , Read and write in english

Must be able to complete Background and Drug Screenings

Processing of request for service including inputting information into the Cityworks database.  Dispatching calls to the field personnel utilizing radio system.  Creating/maintaining excel spreadsheet for reports and compliance reports.   Assisting customers in the office for service. 

Customer Service Specialist - Prepares division records, reports and forms; prepares correspondence and letters; receives documents and/or retrieves information from drafts, summaries, databases or other source documents; and incorporates information into prepared materials; and proofreads for accuracy and completeness. Copies and distributes documents as appropriate. Prepares and processes administrative documents(i.e., payroll, accounts payable, invoices, etc.). Prepares and processes program/operational documents (permits, work orders, project records, etc.). Researches, assembles and compiles information needed to complete documents. 

#FTM