Social Worker

Job Summary

The Social Worker provides on-site and field-based assessments and support for outreach teams in Staten Island. This position works with individuals experiencing homelessness to assess their housing history, identify service needs, and determine appropriate placement options.

The Social Worker utilizes Housing First, Harm Reduction, and other evidence-based best practices to support high-quality care and client engagement. This position maintains a caseload and is responsible for ensuring that client records and documentation meet agency and regulatory standards.

Essential Duties and Responsibilities

• Maintain a caseload of clients
• Assist with outreach and engagement of individuals experiencing homelessness and living with chronic medical conditions in Staten Island
• Utilize case management strategies based on Housing First, Harm Reduction, Critical Time Intervention (CTI), Motivational Interviewing, and trauma-informed care
• Develop and implement individualized service plans
• Ensure client contacts, services, and progress are documented accurately, comprehensively, and in a timely manner
• Assist with troubleshooting, problem-solving, and developing strategies to address client engagement and challenging behaviors
• Coordinate care with multiple service providers, particularly outreach teams and transitional and permanent housing providers
• Participate in case conferences and other care coordination activities
• Perform other duties as assigned

Minimum Qualifications

• Master’s degree in Social Work (MSW) required
• NYS Licensed Master Social Worker (LMSW) strongly preferred
• Previous experience working with related populations strongly preferred
• Strong clinical understanding of service delivery models and systems, including Housing First, Motivational Interviewing, Harm Reduction, behavioral health, and medical health systems
• Ability to access, coordinate, and navigate a wide range of services and resources for clients
• Experience with crisis intervention, including risk assessments and incident management
• Ability to work effectively with a diverse range of internal and external stakeholders
• Ability to work successfully in a fast-paced environment while managing multiple priorities
• Strong verbal and written communication skills, with the ability to communicate effectively with diverse populations and stakeholders
• Valid NY, NJ, CT, or PA driver’s license with a good driving record required