Negoshian's Towing Experienced Dispatcher in Newton Upper Falls, MA | 1303613019

Estimated Pay info	$23 per hour
Hours	Full-time
Location	Newton Upper Falls, Massachusetts

Job Description

Here at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.

Shifts:
1st shift : 7a-3p
2nd shift: 3p-11p
3rd shift: 11p-7a

All shifts can be Flexible

Responsibilities:

Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficiently
Prioritize calls dispatched to the drivers
Knowledge of function and capacity of all equipment dispatched
Ability to adapt to change, work under stressful conditions, and a fast paced environment
Provide appropriate estimated and time of arrivals
Maintain effective working relationships with co-workers and the general public
Answering multiple phones lines
Ability to defuse a stressful situation

Qualifications:

Proven experience in towing dispatching
Excellent customer service skills
Strongly skilled in organization and attention to detail
Strong multi-tasking ability
Excellent attention to detail
Excellent communication skills
Basic computer skills

Experienced Dispatcher

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