Entry Level HR_26-01008

Position Title: Employee Experience Representative (Entry level HR)

Location: Moline, IL (Hybrid — four days onsite and one flexible remote day per week)
Duration: 12 Months contract with possible extension

Position Summary

Our client is seeking an Employee Experience Representative to support employees and HR teams with HR processes and transactions. You’ll respond to inquiries, maintain confidential employee records, support recruiting and internal transfers, and help improve HR services.

Key Responsibilities

• Research, resolve, and respond to employee and Unit HR inquiries in a timely, professional, and customer-focused manner.
• Administer HR processes and transactions, including:
• • Talent acquisition activities
  • Internal transfers
  • Organizational management
  • Employee record maintenance
  • University class administration
• Maintain a high level of confidentiality when handling employee information.
• Meet or exceed established Service Level Agreements (SLAs).
• Participate in continuous-improvement projects and recommend more efficient ways to deliver HR support.
• Collaborate with Employee Experience Specialists to improve processes and resolve escalated issues.
• Support changes to major HR processes and help ensure their effective implementation.

Required Qualifications

• Exceptional attention to detail.
• Ability to manage multiple concurrent tasks and adapt to changing priorities.
• Strong analytical, organizational, and problem-solving skills.
• Experience collaborating in a team environment.
• Excellent written, verbal, and interpersonal communication skills.
• Demonstrated ability to promote and implement process changes.

Preferred Qualifications

• Experience in HR processes or HR operations.
• Strong customer-service skills.
• Experience with SuccessFactors modules, such as:
• • Learning Administration
  • Employee Profile
  • Recruiting
  • Onboarding
• Proficiency with Microsoft Excel.
• Bachelor’s degree in Human Resources, Business, or a related discipline.

Founded in 1990, Sunrise Systems is an award winning IT/Professional Staffing firm to Fortune 500 and State/Local Government Agencies.