Medical Administrative Assistant

The Atlantic Group has partnered with a growing medical center in the Astoria, Queens. They have an immediate need for a Medical Administrative Assistant to join their team. This position is a full-time contract role with the opportunity to become permanent based on performance.

Allergy Administrative Assistant/Authorization Specialist

Allergy Administrative Assistant provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.

Schedule: Monday – Friday:  8:30am – 5PM

Requirements:

• Obtain, review and input insurance authorization and referrals prior to patient services

• Monitor and track patient authorizations

• Inform offices of status of authorizations including expired dates

• Work with patients to educate them on their benefits information

O Explain to patients why some services are covered and some are not

O Help patients understand deductibles, co-insurance and copays

• Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints

• Enter data in the Electronic Health Records

• Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies

• Assist office with tasks and patient calls

• Other duties as assigned

Qualifications:

• At least one or two years working in a healthcare or billing setting strongly preferred

• Working knowledge of medical terminology, CPT codes and ICD-10 a plus

• Experience working with insurance companies

• Knowledge of different types of coverage and policies

• Strong computer, data entry skills

• Empathy and compassion to give support to patients

• Attention to detail and problem-solving skills

• Customer service skills and telephone etiquette

• High school diploma or GED

• Professional demeanor and appearance

Note: Qualified candidates will be contacted within 3 business days of application. If an applicant does not meet the above criteria, we will keep your resume on file for future opportunities and may contact you for further discussion.

ID: 50567