Director of Business Development

Own the complete sales cycle from initial contact through signed contract, construction, and warranty period

Build and manage referral relationships with architects, interior designers, real estate advisors, and other strategic partners

Develop and maintain a strong referral network within the luxury residential and high end service market

Manage the CRM pipeline and maintain accurate opportunity forecasting

Qualify prospective clients and opportunities based on project fit, budget, timeline, and company capacity

Lead discovery meetings and early budget discussions with high net worth clients

Develop long term relationships with prospective and existing clients

Design and deliver a premium and highly personalized client experience

Establish consistent client communication standards, processes, and touchpoints

Partner with project management teams to ensure smooth pre construction handoffs

Develop repeatable processes for delivering a high touch client experience

Monitor client satisfaction and proactively identify and resolve potential issues

Develop and maintain brand messaging and luxury market positioning

Guide website content, photography, project storytelling, and other brand initiatives

Build scalable sales and marketing systems to support significant company growth

Work directly with ownership on sales strategy, partnerships, growth initiatives, and company culture

Create greater visibility into sales activity, pipeline health, forecasting, and business development performance

7 to 15 plus years of experience in luxury residential construction, architecture, interior design, real estate, or another high end service industry

Minimum 7 years of business development experience

Demonstrated success developing referral networks and long term relationships

Experience working with high net worth clients

Experience managing long sales cycles and complex client relationships

Experience building or managing CRM systems

HubSpot experience preferred and required according to the job posting

Strong understanding of luxury client experience and premium brand positioning

Strong relationship building and networking abilities

Strategic and systems oriented approach to business development

Strong executive communication and presentation skills

High emotional intelligence and ability to work directly with company ownership

Ability to lead cross functional collaboration between sales, project management, marketing, and leadership

Ability to attend client meetings, site visits, and industry events

Ability to work effectively in a primarily in person environment

401k

Medical insurance

Dental insurance

Vision insurance

Paid time off