Lead Mitigation Technician at Apollo Plumbing, Heating & Air Conditioning

Lead Mitigation Technician

Location: Portland Metro
Job Type: Full-time
Pay: $23–$30/hour + on-call emergency bonuses & performance pay
Earning Potential: Top-performing Leads can earn $65K–$85K+ annually

Who are we?

We are dedicated to being the most sought after service provider in the Portland Metro area. Our vision is to set the industry standard and be the trendsetter, inspiring competitors to reach for our level of excellence.

Our success is intertwined with yours, as we believe in mutual financial growth. We are committed to equipping, empowering, and supporting our team members to achieve the highest standards of service and professionalism. By investing in our employees, we are investing in the success of our company.

At Apollo Plumbing, Heating & Air Conditioning, our goal is not only to provide exceptional services but also to improve the quality of life for both our employees and customers. We strive to create a positive impact on everyone we interact with, ensuring that both our team members and clients experience the highest level of satisfaction and well-being.

Family-owned and operated, Apollo has served the Portland and Vancouver metro areas for over 35 years.

We are building a high-performing mitigation team and are looking for an experienced Lead Mitigation Technician who can take ownership of jobs, lead in the field, and provide calm, professional service when customers need us most. This is an opportunity to continue building your restoration career with ongoing training, certifications, strong earning potential, and room for future growth.

Are You a Fit?

• You have experience in water mitigation, restoration, or a related construction field and are comfortable taking ownership of a job site.

• You understand that mitigation work can be physically demanding and messy, including demolition, hauling materials, working around water damage, and wearing PPE.

• You can lead and direct a helper while keeping the job moving efficiently.

• You are comfortable working directly with homeowners during stressful situations and can clearly explain the mitigation process.

• You are detail-oriented and understand the importance of proper drying, moisture monitoring, and documentation.

• You want to continue growing your restoration knowledge and earn additional industry certifications.

What You'll Do

• Respond to emergency water, fire, and mold damage calls in residential properties.

• Lead mitigation jobs from initial assessment through completion.

• Perform water extraction and remove damaged building materials, including drywall, flooring, baseboards, cabinets, and other affected materials.

• Set up, monitor, and remove drying equipment, including air movers, dehumidifiers, and air scrubbers.

• Take accurate moisture readings, document affected areas, and track drying progress using digital field software.

• Direct and work alongside a helper to ensure jobs are completed safely and efficiently.

• Communicate directly with homeowners, explain the mitigation process, and set clear expectations.

• Maintain accurate job documentation and communicate progress with the team.

• Follow all safety procedures and properly use PPE when working in contaminated environments or around mold.

What We're Looking For

• Previous experience in water mitigation, restoration, or a related construction field.

• IICRC WRT certification preferred, or willingness to obtain certification.

• Experience leading jobs or directing other team members preferred.

• Strong problem-solving skills and ability to adapt to unexpected issues on a job site.

• Professional communication and strong customer service skills.

• Comfortable using technology and digital field documentation tools.

Physical Requirements & Other Requirements

• Valid driver's license with a clean driving record.

• Ability to participate in a rotating on-call schedule for after-hours emergencies, including nights and weekends.

• Ability to lift and carry 50+ pounds consistently.

• Ability to work on your feet, kneel, bend, and perform physical labor for extended periods.

• Comfortable working in crawl spaces, attics, and other confined areas.

• Clean, professional appearance and strong communication skills.

Benefits

• Steady, year-round work

• Health, Dental, and Vision Insurance

• STD, LTD, and Life Insurance

• 401(k) matching program

• Paid holidays

• Paid sick time and PTO

• Birthday off with pay

• Paid training and IICRC certifications

• Company vehicle to take home