Account Manager

Job Duties & Responsibilities: 

• Grow Slab, Sink, and Tile Sales with Assigned Accounts  
• Call on, Service, Grow, and Manage Relationships in all Assigned Fabricator Accounts 
• Develop and Grow Underperforming or New Fabricator Accounts  
• Identify Targets and Gain New Specifications through Growth Channels in Builder, Dealer, and K&B 
• Develop and/or Provide Customers with Specific Product Programs for Slabs (Natural Stone, Quartz), Sinks (Kohler, Blanco, Crescent, etc.), and Tile (Crescent). 
• Manage Customer Sample Programs – Replace and Update Samples and Displays as needed. 
• Respond to Customer Needs, Requests, or Complaints with an Extreme Sense of Urgency  
• Manage Orders and Follow Up on Potential Opportunities (i.e. Holds)  
• Communicate Opportunities with Inside Sales (i.e. Referrals / Walk-ins) and Tool Sales Teams 
• Send a Minimum of two (2) Mailchimp Campaigns Weekly 
• Maintain a Call Log with Notes for Follow-Up, as well as a Lost Sales Log 
• Perform Quarterly Business Review Meetings (in-person) with Top Accounts  
• Maintain a Professional Attitude and Appearance (i.e. Dress Code) 
• Be Solution-Based – Find a way to “YES” 
• WIN! – STAY ASSERTIVE AND BEAT YOUR COMPETITION EVERY DAY… 

Requirements & Qualifications: 

• Minimum of 2 Years in Outside Sales