Receptionist / Front Desk

JOB DESCRIPTION

Job Title: Receptionist / Front Desk- Banking
Location: Charlotte, NC 28209
Address: 4250 Congress St., Suite 300, Charlotte, NC 28209
Duration: 6 Months
Work Arrangement: Onsite
Pay Rate: $19.71/hr W2
Schedule: Monday–Friday, 8:00 AM–5:00 PM

Job Summary

The Receptionist will provide professional front desk, customer service, and office support while maintaining a welcoming, organized, and well-functioning workplace. This role serves as the first point of contact for visitors, clients, and employees and supports a variety of day-to-day office operations.

Key Responsibilities

• Greet and assist visitors, clients, and employees in a professional and friendly manner.
• Direct visitors to the appropriate person or location.
• Maintain conference rooms to ensure they are clean, stocked, organized, and meeting-ready.
• Provide occasional assistance with conference room reservations and scheduling.
• Monitor printers and ensure adequate paper and supplies are available.
• Maintain cleanliness and organization of copy rooms.
• Monitor client pantry inventory and replenish snacks, beverages, and other supplies.
• Manage incoming and outgoing mail and packages.
• Coordinate shipping and receiving activities.
• Maintain inventory of FedEx shipping supplies.
• Place occasional office supply orders as needed.
• Manage elevator access badges for employees and visitors.
• Identify and report facility maintenance issues through established channels.
• Provide general office and administrative support as needed.
• Manage multiple priorities while maintaining a high level of professionalism and attention to detail.

Required Qualifications

• Strong customer service and communication skills.
• Professional and welcoming demeanor.
• Excellent organizational and multitasking abilities.
• Strong attention to detail.
• Ability to work independently with minimal supervision.
• Ability to work effectively in a fast-paced office environment.
• Experience with reception, front desk, office administration, or customer service preferred.

Work Environment

• Fully onsite office position.
• Monday through Friday, 8:00 AM–5:00 PM.
• Professional, client-facing workplace environment.
• Role involves frequent interaction with visitors, employees, vendors, and office staff.